TIME TO RENEW - MEDICAID Q&A

Help Your Residents Retain Medicaid Coverage!

Since the Covid-19 pandemic began, your residents have not had to renew their Medicaid, but that's changing this  May!

Illinois is starting Medicaid renewals again and it's important to see if your residents are still eligible. Everybody’s renewal date is different, so it is critical that you get residents ready to renew!

Don't risk losing your Medicaid! Here is what you need to do:

 1. Click Manage My Case at abe.illinois.gov
Create or login to your account at abe.illinois.gov to manage your benefits. Online is the best way to connect.

 2. Verify your address
If you use Medicaid, you need to keep your address current. Click Manage My Case and verify your household information under ‘Contact Us,' or call 1-800-843-6154.

 3. Find your due date (also called a redetermination date).
Renewal is due once per year. To find your due date (redetermination date), check your ‘Benefit Details’ tab at abe.illinois.gov. Do you want reminders when it’s time to renew? Opt-in for text and email alerts in the ‘Account Management’ tab under ‘Manage your communications preferences.’

 4. Watch your mail
They will mail your renewal a month before it is due. You will get an official letter about your Medicaid status. It will tell you if you need to complete a renewal form to renew your benefits. The envelope will look like this:

5. Complete your renewal
If your letter says you need to, complete and submit your renewal before the due date (also called redetermination date) to avoid losing your Medicaid. To renew, click Manage My Case at abe.illinois.gov, mail your form according to the letter, or call 1-800-843-6154.